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Process

Below are the recommended purchasing steps for bulk purchasing organizations, retail shops, and individual salespersons to follow:

  1. Select tutorials according to your members’ or customers’ preferences only when ensuring that there won’t be any return request from the members or customers after purchase
  2. Thoroughly review the contents of your shopping cart to ensure accuracy.
  3. Claim your bonus if it isn’t your first purchase.
  4. Ensure that the discounts, bonuses, and credits have been precisely calculated prior to proceeding to the third-party payment platform (i.e., PayPal) to complete your purchase.
  5. Upon completing the payment, review the feedback page and consider taking a screenshot of it for future reference.
  6. Inspect your payer’s email inbox for the message from Grandma’s Grammar, which contains the receipt, the tutorial download link(s) and tutorial license key(s).
  7. Distribute the tutorial(s) and tutorial license key(s) to the members or customers who have engaged in your group purchase. Please be aware that each key is intended for only one computer and should be allocated only to one user. Nonetheless, a member or customer may receive several keys if he has ordered multiple tutorials. Furthermore, the license distributor should guarantee that the members can effectively activate their tutorial on their respective computers using the provided keys.
  8. If necessary, the organizer of the bulk purchase should offer supplementary services, including installing, activating, and demonstrating the use of the tutorial.
  9. Ensure that all members have no problem using the tutorials.

Reminder: To guarantee that each purchase is included in the bonus calculation, it’s advisable for a bulk purchasing group to appoint a sole representative to place orders. In other words, having multiple individuals placing orders simultaneously would undercut the bonus add-up of your group.